Shipping Policy
Order Processing
All orders are processed within 1–2 business days after being placed. Orders are not shipped or delivered on weekends or public holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
We offer international shipping to most countries worldwide.
Estimated Delivery Time:
- International Orders: 7–12 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, local postal services, weather conditions, or other unforeseen delays.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to update after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
Delayed or Lost Shipments
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to factors outside our control.
If your package has not arrived within 20 business days of shipment, please contact our support team and we will investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping address, please contact us as soon as possible after placing your order.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team at:
Email: support@[yourstore].com
We aim to respond to all inquiries within 24–48 business hours.